BACKGROUND:
Since 2016, Ministère de la culture ‘s Heritage Department has wanted to enhance its training catalog for its central and institutional staff on a range of digital-related topics. The development of the use of digital technology for mediation and communication purposes in cultural establishments needs to be better taken into account, in order to enhance the skills acquired by agents and professionalize their approach.
SERVICES PROVIDED
{CORRESPONDANCES DIGITALES] supported the Heritage Department of the French Ministry of Culture in :
- Analysis of the digital communication and mediation needs of facility agents.
- The definition of a program of 6 professional digital training courses on various themes: communication on social networks, new writing, design and evaluation of digital mediation projects.
- Preparing, running and evaluating this training cycle, both centrally and at training centers.
DELIVERABLES
- Training catalog.
- Training program.
- Training materials.
- Evaluation questionnaires.
OBTAINED RESULTS
- Definition of a solid base of professional digital training courses based on concrete examples from cultural establishments: Conciergerie, 11 Conti-Monnaie de Paris…
- Training of around 360 agents since the beginning of this cycle.
- Identification of new needs to design a set of training contents on social networks accessible on the website of the Ministry of Culture
